If you are experiencing poor VDI performance, this is mainly due to consumed VDI resources (VDI resources) and/or the quality of your Local and or Wide Area Network (LAN/WAN Connectivity). In most cases, performance setbacks are easily self-diagnosed.
- If the VDI resources are highly consumed, your CPU, RAM, Disk, or GPU resources one or more are running high typically over 90%. This can be checked from your Microsoft Windows operating system by selecting the Task Manager and the Performance tab – see below example:
2. If the quality of your LAN/WAN Connectivity is poor, this means your office network hardware and/or your service provider connection are over-utilized, misconfigured, requires an upgrade, or is defective. LAN/WAN quality can be detected with a simple test utilizing the following tool. http://visualware.advance2000.com/myspeed/ispcheck.
Note this test:
- Requires you running it directly off a PC and from the location where you are testing the LAN/WAN Connectivity. If you run this test from your A2000 VDI you will get incorrect results as this bypasses your LAN/WAN Connectivity.
- Applies to clients using the Internet to connect to their Cloud Computing resources.
- Do not run this test over WIFI, this will provide inaccurate results due to the inconsistent nature of WIFI.
The test will take about 5 minutes to completed and will provide results similar to the example below:
How to interpret your results?
- If your MOS Score is below 4, this means your LAN/WAN Connectivity has problems – Your office network hardware, your service provider connection one or both are over-utilized, misconfigured, requires an upgrade, or is defective.
- Analyze your download and upload Capacity if they are below our recommendation, you should consider upgrading your service provider connection. We recommend minimum downloads and uploads of 10 Mbps and 5 Mbps respectively for each VDI user. (For Example, a 5-user office operating over the internet will require a minimum of 50 Mbps of download and 25 Mbps of upload Capacity).
3. Other considerations and recommendations:
- Subscribe to a private vs. an Internet line to connect to your cloud resources whenever is possible, this will provide you with better connectivity to your data and offers more security.
- Have 2 circuits per office and from alternate providers. A main circuit should be dedicated to production work and a secondary circuit for WIFI, guests, and local Internet access for non-cloud desktops. This practice will provide you with carrier redundancy and more security.
- Reboot your VDI weekly. VDIs are similar to physical desktops, they require routine reboots to clear memory leaks and bugs resulting from poor software applications.
- Replace office PCs with a thin client or lock your office PC to simulate a Thin client. Thin clients are optimized for office cloud production, are more secure, and require less maintenance.
- Always use wired network connections vs. wireless whenever possible.
- Switch to your VDI background screen to a basic theme and turn off any animations. Keep video streaming in a window mode and not in full HD screen. All these practices will optimize your bandwidth toward production and help enhance your performance.
If you need help with any of this please contact our support team or your account manager.