• Maintenance and Technical Support
  • Maintenance & Technical Support Solutions

    What sets Advance2000 apart is the attention to detail and personal service provided. Support requests are always answered by engineers so you get help immediately. The Advance2000 IT staff is held to the highest standards of professional development, so our clients have the peace of mind of knowing that the engineers supporting their business are tested, trained, and certified in a wide range of technologies. Extensive client planning sessions, internal audits, and continual client communication ensure the best possible service for your organization. We offer a variety of support plans:

    On Demand Service

    • 24 / 7 / 365 support pay as you go
    • Help Desk support
    • Instant telephone assistance
    • On site engineering help and response within 1 hour


    Asset Assurance Service

    • 24 / 7 / 365 proactive support and pay a fixed cost monthly covering the critical IT assets, providing you full peace of mind on those key assets needing continuous availability
    • Proactive support
    • Help Desk support
    • Instant telephone assistance
    • On site engineering help and response within 1 hour
    • Software upgrade
    • Advance replacement
    • Life cycle asset management and procurement
    • Staging and lab testing


    Technology Teaming Service
    Proactive support and a single-source of service for your entire IT to help keep your multi-vendor environment operating at peak performance. Hardware and application maintenance is critical to keep your systems running. 24 / 7 / 365 to support your needs for continuous system availability. Our comprehensive hardware maintenance and warranty services are designed to protect your multivendor environment during both in-warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty maintenance coverage, we offer experienced technicians, an extensive parts network, and flexible service level options designed to meet your specific business needs.

    • A single-source of service for your entire IT environment
    • Proactive support
    • Help Desk support
    • Instant telephone assistance
    • On site engineering help and response within 1 hour
    • Software upgrade
    • Advance replacement
    • Life cycle asset management and procurement
    • Staging and lab testing



  • Contact Us Today!

    Cloud Demo Request
    Quote Request